A settlement has been reached between United Airlines and the traveler who has been dragged from one of their flights a few weeks back. The amount of the settlement hasn’t been announced.
In the infamous incident, Dr.David Dao, 69, was removed forcibly from the airplane after he refused to give up his seat for the Airline’s crew members. He was dragged in the isle of the plane.
In a press conference held on Thursday, Dr. Dao’s lawyer, Thomas Demetri said “I hope he becomes a poster child for all of us, someone’s got to. Are we just going to continue to be treated like cattle?”
According to Demetrio, following the incident, Dr. Dao sustained a concussion, a broken nose, and two of his teeth were broken. He would require surgery to treat his sinuses that were damaged in the incident.
In the settlement, a clause was added to discharge the Chicago Police from responsibility in regards to the incident, as well as the company that operated the flight in question for United; Republic Airways.
The infamous incident:
Due to the flight being overbooked, crew members requested that passengers on the flight to volunteer to give up their seats and take a flight later on. When the airline realized that there weren’t enough volunteers, they chose Dr. Dao’s seat at random and asked him to leave. He refused and was removed forcefully by the police.
Another passenger captured the forceful removal using his mobile phone, the video became viral. It clearly showed the police pulling him off his seat with great force. Dr. Dao fell onto the isle and didn’t move as he was being dragged by the officers. Another video showed him going back to the plane, with a bloodied face, saying quietly “I want to go home, I want to go home.”
Those viral videos caused a PR nightmare for the airline, and caused it to change several issues in how it deals with overbooked flights. Other changes also includes a promise to not use police to remove passengers forcibly from their flights, to also reduce the instances of overbooking their planes, and to offer the passengers amounts until $10,000 to volunteer to give up their seats.